S & S Cartage Unclaimed

Dear Sir, I would like to review the recent move we made with S & S cartage at the end of December last year. I was part of the joint Methodist ministers move. Firstly I was very impressed with the way the removal crew conducted themselves and the way they worked and willingness to help. Shortly after our furniture left we went overseas and were not there to receive it on arrival. When we eventually got to unpack our furniture we saw a large coffee stain on the arm of our cream couch. The people who took delivery said they did notice it but did not say anything. When the furniture was loaded it was covered in plastic, however when it arrived I was told it was not covered. I am not sure what happened on route, to cause that large stain and I realize there is not much we could do about it having discovered it so late. I am merely informing you of what happened and leaving it to you to with as you please. If I can I will attach a picture of the stain on the arm rest. Rev C Panaino