Robert Brain Facilitation has been recognised within the Cape Town IT industry for more than a decade. Robert Brain Facilitation specialises in facilitating strategic, project and planning workshops for the IT and Call Centre industries. Based on a proven and effective process, Robert Brain Facilitation uses Participlan to guide teams towards their goal, identifying both perceived and actual obstacles and creating action plans to achieve the desired outcome. Robert Brain Facilitation provides a written report of agreed workshop outcomes, with photographs of agreed outcomes to ensure a transparent and comprehensive workshop outcome.