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Chris bought inverters from us at Maiden Electronics years ago. He has sent them back over the years for repairs. Most repairs have been related to the sea air causing rust damage to the boards. We always repair the units for low costs and as fast as possible. Chris is always rude and distrusting of any advise and reports we offer. His latest issue is with an inverter he sent in a couple of weeks ago stating it did not work. We spent 2 weeks testing the units under different loads and circumstances and speaking/emailing Chris the findings. The unit was working 100%. We did not charge for this service. We got an extremely rude call from him this morning demanding to see the technician or me (neither of whom were available today) and still went to the office to cause problems. We have advised him there is nothing else we can do for him as his inverter is working. He obviously lacks in technical knowledge and experience and instead of finding an installer to help him he wants to blame us.
Chris bought inverters from us at Maiden Electronics years ago. He has sent them back over the years for repairs. Most repairs have been related to the sea air causing rust damage to the boards. We always repair the units for low costs and as fast as possible. Chris is always rude and distrusting of any advise and reports we offer. His latest issue is with an inverter he sent in a couple of weeks ago stating it did not work. We spent 2 weeks testing the units under different loads and circumstances and speaking/emailing Chris the findings. The unit was working 100%. We did not charge for this service. We got an extremely rude call from him this morning demanding to see the technician or me (neither of whom were available today) and still went to the office to cause problems. We have advised him there is nothing else we can do for him as his inverter is working. He obviously lacks in technical knowledge and experience and instead of finding an installer to help him he wants to blame us.