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How much business is your company losing due to sales executives using the marketing approach when meeting with existing or potential clients? Over eighty percent of sales executives in South Africa actually market their companys products and services. The modus operandi of a sales executive in | train the trainer conflict management retail sales and channel marketing presentation skills debt collecting confident sales microsoft office 2007 workshops voice training communication training marc andrew delia thompson sales selling diversity and change management presenting public speaking customer care voice training voice coaching call centre ceo receptionist switchboard the communication academy