By separating the full administration process into Back and Front office, Vmed has designed a model that carefully balances responsibilities and resources between the two, and has developed a set of processes for each task and subtask, with clear exposition of contact and crossover points The Vmed Back Office provides and manages all ICT required for the entire administration process; handles database maintenance; raises, collects and reconciles contributions; receives, assesses and pays members’ claims on behalf of the relevant medical scheme
Liberty Health is a leading international health insurance provider, offering world-class health benefits to multinationals, corporates, SMEs and individuals across 27 African countries.