1Stream provide a fully managed contact centre technology solution that caters for all multi media contacts, ACD, IVR, WFM, CTI and outbound dialling requirements
1Stream’s Cloud Contact Centre provides contact centre functionality on a software as a Service (SaaS) model: Our clients only pay for what they use, when they use it. A Cloud Contact Centre offers the benefits of a dedicated, premises-based contact centre – including complete system management, proactive remote monitoring, and the services of certified engineers – without any of the attendant costs and administration issues.