Preventive maintenance,Technical support, Network design, Internet services, Hardware, Mobile services,Security, Disaster Recovery/High Availability,Remote Access/Home Working, Office moves, IT consultants have a reputation for talking impenetrable technobable, confusing and even intimidating their customers. We're not like that. Of course we're a bit geeky (we're in IT, after all), but we speak plain English – and most importantly, we recognise the wider business issues. Customers need a trusted advisor they can turn to, who provides good value for money. We fulfil that need, which is why we're alive and growing.It's pretty simple. People are a bit scared by computers and made to feel stupid when actually it's the computers that are pedantic and often illogical. This is something I've learned the hard way. Many times!