World Sound Electronics CC Unclaimed

I just came from your van der Walt street shop. And it was the most pathetic service I have ever received from any MTN shop. My phone doesn't work, the side buttons doesn't work and it doesn't even switch on. So this phone is about 4 months old. I took the contract out in Fox Street JHB. This morning when I went to a MTN shop, they said I must go to the franchise shop, and they need to swop out the phone, because it is under 6 months. The arrogant person behind your sales counter just tried to irritate me. So I turned around and left. He didn't even offer to give me a loan phone, whilst they look at the problem, that could take up to two weeks! Which is a complete load of hogwash. HIS NAME IS JOHN! I am now directing a letter to MTN themselves about the service I received from your shop, and also the attitude I got from your sales people! As I said, it is pathetic!