Sasko:Customer Care Line Sharecall Unclaimed

I am going mad. We regulary buy your Sasko LGI Dumpy seeded brown bread. But in the last while - every loaf we buy - comes apart in the packet. The top crusts separate from the rest of the slice. This is so frustrating as it makes making a decent sarmie impossible ! What is going on with you guys? I would like to send you a pic I took of our latest loaf - bought from PnP Rondebosch two days ago!