Cape Town Copywriter Unclaimed

I am a copywriter, proofreader and editor delivering high quality work on time, everytime. I have over 19 years of experience in marketing, CRM (Customer Relationship Management) and publishing to name a few. When it comes to proofreading and editing I have a vast array of experience within many different industry sectors.I write content, proofread or edit anything from blogging, facebook, website articles, manuals, corporate brochures, toolkits, advertising and then some.

As a paying consumer I am often amazed at what a brand promises and what a brand delivers on the ground. How many of my friends and colleagues, as well as me, just get mediocre service at best. It is all too often the case that we are sent from pillar to post just to try and get an answer, and half the time we don’t get an answer at all. We give up, and you know what, will probably just take our business elsewhere without airing our grievances to those who really should know – the company that we’re dealing with. We do however tell all our friends about the shocking service we received, and this as we know can be harmful. Don’t get me wrong, it is impossible to please everyone, but it’s how you as a business are geared to deal with unhappy campers that makes all the difference. Customers often feel like a little number in a huge pool of big numbers…quite frankly they shouldn’t.