Levitt's Vehicle Security Unclaimed

Not happy with installation, the cleaners that clean my chassis on a regular basis , found the unit and asked me what it was and can it get wet? Now this vehicle is a 4x4 and regularly crosses water courses. Is this the correct place for it? Is it water proof? Complaining to Netstar , I did not even get a reply to my e-mail. Now on this past long weekend , the selector for the air vents is blocked and I cannot select floor heating or windscreen etc. Levitts did work in this area to remove my old unit. Will still go and see them , and if no help, will be on Hello Peter and the N.C.C.