Kla Unclaimed

Full service qualitative and quantitative research from the leading South African market research company



Over the past few years, Stephanie Matterson and her team at KLA has enabled us at Vodacom to expand the breadth and depth of our customer research, particularly in the field of customer experience and product testing, across various business units. The calibre of their respondents is excellent; and the team consistently delivers professional results and challenging recommendations, despite sometimes being subject to extremely tight deadlines. The quality of their work has enabled us to make key business decisions based on our customers’ needs and feedback.