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About FACT FACT is a specialist Business Process Outsourcing and Offshoring (BPO&O) company based in South Africa. Established in 2002, we have since developed over the years from strength to strength, constantly expanding our capability and service offering to meet with client and industry demand. Our focus and dedication has earned us a reputation of offering value added solutions using industry best practices. FACT’s achievements and success can be attributed to living by its business principles and commitments to deliver a quality service to its client base. According to the Department of Trade & Industry’s (DTI) Sector Development Strategy, eight sub-sectors are identified within the BPO&O sector. We currently focus specifically on four of the these sub-sectors namely: Human Resources and Payroll Services Contact Center Solutions Product Sourcing and Procurement Services ICT Services
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