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CSE Academy
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CSE Academy is a Customer Service Training Company in the Training/Services sector based in Nelspruit (Mpumalanga) and was established in January 2015. After extensive market research a huge GAP within the customer service industry was identified, which prompted the establishment of a company that focuses on customer service excellence. A company’s profitability is determined by their customers and the level of customer service they offer. The main focus at CSE Academy is the delivery of quality on-site customer service training to all market segments (T & C’s apply). Alternatively we also have a training room which can accommodate 9 learners. The company strives to assist new and existing businesses to improve their profit margins by providing their staff with outstanding customer service skills through practical training courses. As an owner operated business there will be a huge focus on personalising each session according to our client’s needs. A pre training assessment meeting will be setup between all stake holders to ensure maximum training outcomes. As a young vibrant company our belief is to also a create an interactive and fun training environment as this allows delegates to fully embrace the learning experience and ensure proper knowledge retention. “Let us train you how to become CUSTOMER SERVICE EXPERTS!”
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