Velociti: Call Centre in Durban, South Africa We work as a true partner with our employees, our clients, and their customers to produce results that are a win for all By closely monitoring client key performance indicators, we’re able to quickly respond by realigning staff resources against client metrics
Velociti’s facilities are state of the art and the contact centre layout and environment has been designed to provide pleasant working conditions – an important facet in creating an environment that allows people to be productive and customer focused. Our cheerful onsite canteen provides a fantastic choice of healthy meals to our staff throughout the day. In the unlikely event of a power failure, Velociti has onsite backup generators that can provide power to the business until municipal power is restored. UPS and battery backup is in place to ensure all core systems are protected from electrical outages and spikes. Work areas can be customised to meet our client’s requirements