Eagles-Afri Travel & Tours Claimed

In late January 2015 we signed up for two day-long tours with Eagles-Afri Travel both originating in Durban, South Africa: one to visit the San paintings near the Drakensberg mountains, and the other to visit iSimangaliso National Park (St. Lucia). Regretfully, we must advise everyone to stay away from this tour operator. The first tour was a disaster. The driver and tour guide were very nice, but upon arrival to the area of the site it turns out they had sub-contracted to a company that had no idea of what they were doing. We ended up not seeing the site and were caught up in the sun for almost 5 hours with a violent thunderstorm in the middle. Upon our return we talked to someone from the tour company and were offered only a small refund - applicable to the following day's tour. The next day we were picked up by the driver (no guide) and taken to St. Lucia. Were it not for a lucky encounter and the fact that we happened to bring a credit card, we probably would have missed the 2-h