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PUBLIC WARNING!!! Fusion travel, XL flights, or flight specials... or whatever else they want to call their company... I am leaving this review to ensure others won't receive the same pathetic service and be conned and lied to after booking flights! Before you make your flight booking, there will be smiles and promises... but that changes immediately after they have your money. I was promised a certain refund amount for the return part of my ticket, and when it was time to refund, the amount all of a sudden decreased with over 50%! They knew I would not accept this ridiculously low amount, and rather just used the ticket! BUT - when I told them to keep their ridiculous small refund amount as I'll then rather use the flight, they all of a sudden stated that the refund has been processed and there is nothing they can do about it. LOL!! PATHETHIC SERVICE
PUBLIC WARNING!!! Fusion travel, XL flights, or flight specials... or whatever else they want to call their company... I am leaving this review to ensure others won't receive the same pathetic service and be conned and lied to after booking flights! Before you make your flight booking, there will be smiles and promises... but that changes immediately after they have your money. I was promised a certain refund amount for the return part of my ticket, and when it was time to refund, the amount all of a sudden decreased with over 50%! They knew I would not accept this ridiculously low amount, and rather just used the ticket! BUT - when I told them to keep their ridiculous small refund amount as I'll then rather use the flight, they all of a sudden stated that the refund has been processed and there is nothing they can do about it. LOL!! PATHETHIC SERVICE