The Council for Health Service Accreditation of Southern Africa (COHSASA) assists a range of healthcare facilities to meet and maintain quality standards.
Standards are also being developed for individual services such as sedation units and home-based care. There is a strong focus on building capacity to help healthcare professionals measure themselves against the standards. The COHSASA approach teaches healthcare workers how to monitor improvements using quality improvement methods, internationally accredited standards and a web-based information system. Strictly applied quality improvement methods can improve patient safety and the quality of care by identifying deficiencies, guiding interventions and monitoring progress. COHSASA’s web-based information system – CoQIS – identifies deficiencies and weaknesses in healthcare facilities and creates prioritised quality improvement plans to overcome them. The data generated helps authorities to provide cost-effective interventions. COHSASA holds a fourth consecutive accreditation by the International Society for Quality in Health Care (ISQua). The current ISQua accreditation award is valid until December 2018. ISQua is the global authority responsible for ensuring that health accreditors themselves meet standards. “The ISQua International Accreditation Programme provides a mechanism for external evaluation and standard-settings organisations to assure themselves that their standards, their surveyor training programmes and that they, themselves, as an external evaluation organisation, meet international best practice requirements and to demonstrate this to their clients, funders and stakeholders.”