Kroon's Poultry Farm Unclaimed

I had the worst service from Kroon's ever. Yesterday I phoned spoken to the lady that answers the phone to place an order for 7 baby chickens from Steyns Culinary School. We are situated in Hatfield I drove all the way this morning to the farm to collect my order after I was told that I can collect around 09h00 wonderful. I got there waited 30 minutes just for them to tell me that there is no stock, after I confirmed that I can pick up this Morning. All the way from Hatfield to the farm quite a steep drive wasted my time and petrol. The lady working at reception is so rude definitely not the type of person I would suggest for my face of the business. Really disappointed and I believed such a big farm would have the best service ever., but I guest I was wrong