Post Office:Phuthaditjhaba South Unclaimed

Please correct your time Zone is incorrect i have called from 3:00pm on 13/02/14.but on your time zone it register incorrect time this is unfair to us,the customers

have called several times time without an answer;wanted to enquire about my parcel that was sent last week by fast mail but till today im still waitng;what type of service is this this is very big company and numbers are displayed on website but when i call no one is answering the phone