Visible Improvements BK Unclaimed

We signed a roof repair contract with Frank from Visible Improvements for the amount of R95 000.00 in 2012.After the first rain storm the roof was leaking again. After numerous attempts via emails and phone calls no one came to assist despite a 10 year guarantee from them due to defective workmanship.3 years later we managed to get another employee (Clifford) who was unfamiliar with the job to do a quotation on repairing the roof. He advised that the level of the roof was not correct and needs to be repaired. When we told him that it was his company that did the original repairs less than 3 years ago, he agreed to send out his guys to fix the roof as it was still under the 10 year guarantee. This never materialized after he had spoken to Frank and then suddenly changed his story that he never said they will repair the roof and that there was hail damage (which there is not, photos to prove)

We signed a roof repair contract with Frank from Visible Improvements for the amount of R95 000.00 in 2012,After the first rain storm the roof was leaking again. After numerous attempts via emails and phone calls no one came to assist despite a 10 year guarantee from them due to defective workmanship.3 years later we managed to get another employee (Clifford) who was unfamiliar with the job to do a quotation on repairing the roof. He advised that the level of the roof was not correct and needs to be repaired. When we told him that it was his company that did the original repairs less than 3 years ago, he agreed to send out his guys to fix the roof as it was still under the 10 year guarantee. This never materialized after he had spoken to Frank and then suddenly changed his story that he never said they will repair the roof and that there was hail damage (which there is not, photos to prove)Photos taken of our roof also show other companies signage used to repair the roof.