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Hereby I would like to thank Mr Thokozani Hobane for his wonderful manner in which he sorted out the problems with my medical aid, after my operation. When I collected my medicine the medical aid wrongly transferred my savings to the hospital, they said that the procedure was not authorised. He was on the phone with the medical aid for longer than an hour. He sorted the problem and phoned me when I was home saying that the problem was solved. In a country where good service is becoming a problem, a lot of people can take a leaf out of this wonderful man's book. Thanking Thokozani for walking the extra mile.
Hereby I would like to thank Mr Thokozani Hobane for his wonderful manner in which he sorted out the problems with my medical aid, after my operation. When I collected my medicine the medical aid wrongly transferred my savings to the hospital, they said that the procedure was not authorised. He was on the phone with the medical aid for longer than an hour. He sorted the problem and phoned me when I was home saying that the problem was solved. In a country where good service is becoming a problem, a lot of people can take a leaf out of this wonderful man's book. Thanking Thokozani for walking the extra mile.