This is what Human Experience Design does
Increasingly the world is faced with indeterminate problems. These kinds of problems are hard to define or frame. They seem to change shape depending on who views them (stakeholders, users, the designer, technologists, marketeers, product folks…). And when you start to try and solve them, a solution on one side causes new problems on the other side. More and more they span multiple channels, are riddled with dependencies and appear as windows into larger interconnected ecosystems that require navigating if you are to find solutions.