The most important part of getting good support is to select a supply chain which thrives on product reputation and not focus on price. A common issue we find are when cheap imports focus on selling quantities and longevity of the product is therefor not incentivised. With some of our product ranges offering a 3 year warranty we definitely don’t fall trap to this false economy. Price do play an important part of the decisions we take, but lets ask if you are willing to your name on it before we purchase anything.