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Ray and Sons Plumbers
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Ray and Sons Plumbers was established 2006 in United Kingdom-Scotland Edinburgh under the directorship of its founder RAY DUTUMA. Over the years he has established many successful businesses that are still operating today. There is a sister company, I & R Plumbing which is based in Zimbabwe and Mozambique. The founder has 27 years’ experience in the plumbing industry. He is a master plumber and a holder of City and Guilds in plumbing, he also has a Diploma in Healthy and Safety in construction. He has a Drainlayer license and a qualified project manager all of which were attained in the UK. We have other branches in Zimbabwe and Mozambique and South Africa. Ray Dutuma was joined by IRVINE MTAPURE who is now a group Managing Director of all the companies . Irvine is a qualified Quantity Surveyor and Project Manager for 24 yrs in construction industry. We value, Quality service, Quick response and Guaranteed workmanship. We make sure that the job gets correctly done first time so that that you can avoid spending money on additional repairs. Our expertise and knowledge in the plumbing trade gives us the capacity to deliver top notch results. We are committed to providing each and every client consistent quality service throughout Southern Africa. THE COMPANY IS ONE OF THE FEW CIVIL AND PLUMBING COMPANIES THAT OFFER THREE (3) INSPECTIONS SIMULTANEOUSLY COVERING PLUMBING, BEETLE & ELECTRICAL COMPLIANCE AND MAINTENANCE NEEDS. CORE SERVICES PLUMBING & MAITENANCE Installation of Commercial, industrial and residential plumbing and maintenance. CERTIFICATES OF COMPLIANCE We also offer certificates of compliance (COC) on Plumbing, Beetle and electrical inspections. DRAINAGE PIPES Replacement and installation of underground and above ground drainage pipes (All sizes of pipes). WATER PIPES Replacements and installations of water pipes, copper, pex pipe and plastic. We install and repair all kinds of pipes. SANITARY AND CHROME WARE Install, replace and repair all sanitary ware and chrome ware (e.g. Water taps, basins, vanities, sinks, showers, shower doors, WATER PRESSURE Balancing of uneven water pressure (Installing a valve that creates a balance between hot and cold water lines.) WATER DRAINS Replacement and installation of storm water drains, down pipes and seamless gutters. THREE IN ONE INSPECTION We offer Plumbing, Beetle and Electrical (Three in one) Compliance Certificates. We offer a thorough inspection of the above MISSION & VISION To be a leading contributor to transformation, service delivery and sustainable growth through our commitment to provide a quality service to each and every customer. To ensure that our professionalism and plumbing services always meet the South African Plumbing Standards of SANS 10400, SANS 10252 Part 1 & 2, SANS 10254, and SANS 10106. To provide service to the contentment of our customers by attending to all enquiries in an efficient and prompt manner outlining specific details To provide service to the contentment of our customers by attending to all enquiries in an efficient and prompt manner outlining specific details PRINCIPLES & PROCEDURES 01 ETHICS We will deal with our customers and their employees honestly and fairly at all times; We will treat any information obtained in the course of a project as confidential; We will never knowingly place ourselves in a position where our interests conflicts with those of the client; We will never entertain any business relationship which requires us to put aside our ethics statement; We will not accept a fee, commission or other payment from anyone but our client or their insurer; We will make sure that our client is fully aware of the repair structures and all associated costs before commencing work; and We are committed to be environmentally responsible purchasing to reduce water waste and use. 02 MANAGEMENT PRINCIPLES All our operations are required to adhere to the following principles in a systematic and comprehensive fashion and actively encourage implementation by business partners: Commitment Evaluation Competence Risk assessment Prevention and control Stakeholder engagement Performance Furthermore RAY AND SONS Plumbers (Pty) Ltd is obligated to comply with the regulations from the industry controlling and monitoring bodies. 03 QUALITY We strive to excel on the quality of our workmanship and the quality of the projects/tasks undertaken. We have internal procedures and audits in place to ensure quality assurance in the work place and the system is working for ourselves and the client. Quality management is an integral part of our industry and we base our management system on quality and all senior management takes full responsibility for quality of work delivered. 04 HEALTH & SAFETY To prevent and minimise work related injuries and health impairment of employees and contractors, we ensure that we implement ZERO HARM principles across our business unit. We strive to minimise adverse impacts arising from our operations.
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