Wiredcape It Support Unclaimed

Wiredcape is an IT support company based in Cape Town. We offer onsite and remote support to end users. Our aim is to reduce downtime and ensure maximum performance to help your business reach its full potential. We specialize in small businesses and home users. Wiredcape provides a range of outsourced IT support options for full outsource or in-house IT departments.Our aim is to prevent problems before they occur. Our support options include the following: Pro-active Support: We place utmost priority in proactively managing your servers and workstations/laptops. Our proactive support measures include: • Automated and manual IT maintenance and automated PC support • Track, report and resolve IT problems • Security management Re-active Support: Our reactive IT support options are designed for cover and escalation. This includes responding to specific requests originating from the client. Support work is carried out at the client’s offices or remotely. The main support services are: • Re-active server support • Re-active workstation support • Re-active mobile user support

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