Vodacom Shop:Brackenfell:Cape Gate Centre
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I am extremely disappointed in the level of service that I received at this outlet.
I was there on Friday 8 April to take out a new contract. I was told that because of the "new system" at Vodacom, I could not get my phone at that stage but the contract will be in place on Saturday 9 April or at the latest Sunday 10 April. They would phone me. Nobody phoned. Sunday morning I went there again and was told that they would contact me at 14:00 same day to inform the status of my application. I AM STILL WAITING!!! I am an existing client of Vodacom and already have 3 contracts with them. I would've assumed that Vodacom will be happy for any new business but apparently not! Customer Service is CLEARLY not a priority at the Vodacom Shop, Cape Gate shopping centre.
the phone just rings,,,