A quotation, artwork and specifications are the three control documents used on every project undertaken by us. These have to be signed off by the person who is placing the order. These three documents are the only instructions used and any changes, which are made, must also be signed off by the person placing the order. This job card is the document, which has all the controls contained in it and it is followed to the letter. The company has a Quality Charter, which is strictly adhered to by all departments of our company. Do it right the first time, Once only.