We will provide customers with courteous, prompt, and dependable service. The drivers will be monitored with regards to their availability to ensure efficient and effective services. A control room will be established with satellite tracking to monitor the vehicles 24/7 to ensure a smooth operational flow. The company also has various contingency plans in place in case of emergency or in the event of an accident. Well-trained staff will ensure that all the clients’ needs are met; should there be any questions or queries from the client regarding their parcel our staff will liaise with clients and address the matter promptly.